Self-Service Loyalty Kiosks
See how The Gathering Ground cafe in Cardiff are using the GAINLOYALTY kiosk to deliver an imaginative rewards programme that is simple to use and operate.
You can now operate a kiosk mode where a customer can top up their account every time they visit your business. Of course you can restrict them to only top up once in any given period to prevent abuse of the system.
For certain types of business with regular clientele, it makes sense to reward just for visiting, rather than based on how much they spend. By operating a simple "check-in" model where regular customers can check-in and earn loyalty points, then it also keeps everything simple for staff and customers alike.
The only time staff need to get involved is when the customer wishes to redeem their points for a reward.
In this mode, GAINLOYALTY makes running a loyalty system as painless as possible, from both a customer and business perspective, whilst maintaining all of the benefits of an online loyalty programme.
As a business you have full access to your data and can set up special offers and birthday messages for your customers, as well as contact them via text and email messaging.
Running a loyalty system is made as painless as possible, from both a customer and business perspective. This approach is practically self-administering, yet you still benefit from all of the profiling and marketing features of a functional loyalty programme.
As a business you have full access to your data and can set up special offers and birthday messages for your customers, as well as contact them via text or email messaging.
In the customer interface, "checking in" is simple;
The customer taps the "Scan" button and scans their unique barcode on their phone or on a physical card, and their check-in is automatically registered and points awarded. The system will prevent customers from checking in more often than they should (e.g. once per day).
The system also caters for customers who may have forgotten their card or prefer not to have one. They just need to enter their email address or phone number to check in.
You simply need to decide what rewards you want to offer your customers, and how many points each requires. GAINLOYALTY will guide you through how best to structure your rewards during the set up phase.