Communicating with your loyalty members
Customer database
As you grow your loyalty membership you are building a valuable business asset - a customer database.
Your customer database can give you insights on how your loyalty programme is performing and to communicate with members via email and text.
Many clients see immediate cost savings with these facilities as an additional email marketing tool is not required
GAINLoyalty's marketing suite helps you make sense of all the information that results from your customer interactions. They help you answer questions like:
Who are my top customers?
Which customers visit a particular outlet?
What are the most popular rewards?
Communications
You can then send tailored emails to small groups of customers or simply send a message to all of your members by email or text.
Special messages to be sent out automatically just before a member's birthday, when they reach a given number of points, or even when they haven't been seen for a while.
It maybe that you would like to present your offers or business in more detail to support your email communications.
To support your needs, we have promtional features such as website design, hosting and remote video production. These services and the expertise are well loved by many clients.