Resort Specialist
Caroline Newling-Ward
Took on a run down resort in the south west of England, consisting of 6 holiday cottages, 3 holiday lodges, indoor leisure complex with heated pool and transformed it into a multi award winning resort
Increased direct bookings from a 99% reliance on one particular OTA, by 30% in the first year. By year 10 was achieving 99% direct bookings
How?
By building and running a digital marketing strategy combined with attentive hospitality that also achieved 40% repeat business year on year
Reducing cost of sales and increasing turnover by 50% in the first two years
The above doubled the value of the business
You can contact Caroline direct at caroline@gainloyalty.com
Transform your independent resort with Caroline's expertise combined with Gain Loyalty's proven platform