Resort Specialist



Caroline Newling-Ward

Took on a run down resort in the south west of England, consisting of 6 holiday cottages, 3 holiday lodges, indoor  leisure complex with heated pool and transformed it into a multi award winning resort

Increased direct bookings from a 99% reliance on one particular OTA, by 30% in the first year. By year 10 was achieving 99% direct bookings

How?

By building and running a digital marketing strategy combined with attentive hospitality that also achieved 40% repeat business year on year

Reducing cost of sales and increasing turnover by 50% in the first two years

The above doubled the value of the business

You can contact Caroline direct at caroline@gainloyalty.com

Transform your independent resort with Caroline's expertise combined with Gain Loyalty's proven platform