Customer Self-Service Loyalty Schemes

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Capital Card ® - Supporting Innovation in Recovery

Winning the digital innovation category at the Third Sector awards is truly a testament to the cutting-edge technology that we are continuously developing as well as the incredible hard work and passion of our Capital Card team,’ said WDP chair Yasmin Batliwala. 'It also clearly demonstrates that our service users are at the very heart of all we do.'

GAINLoyalty are proud to be enabling this life-changing service from WDP.

The Capital card has also been featured in the Feb 2019 edition of Drink and Drugs News which gives an in-depth overview of the service.

Gain Loyalty operating in 'Kiosk' mode
Read the article here

Preminary finding by London South bank University suggest that the Capital Card was associated with a 50 per cent increased likelihood of clients successfully completing treatment. These results are very encouraging.

After its launch in Hackney in April 2017, the card has been rolled out in the boroughs of Barking and Dagenham, Barnet, Brent, City of London, Harrow, Havering and Redbridge. The scheme will be also be available in the London Borough of Merton and in Cheshire West and Chester from April 2019.


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